Terms of service
Welcome to Lore & Lumen. These Terms of Service ("Terms") govern your use of our website and services. By visiting or purchasing from Lore & Lumen, you agree to the terms outlined below. If you do not agree, please do not use our website.
1. About Us
Lore & Lumen is an independent candle brand operating on the Shopify platform. All products, content, and services offered through this website are owned and operated by Lore & Lumen.
2. Eligibility
To use this website, you must be of legal age in your jurisdiction or have permission from a parent or guardian. By making a purchase, you confirm that you meet this requirement.
3. Orders and Product Availability
All purchases are subject to availability. We reserve the right to limit quantities, cancel orders, or discontinue products at our sole discretion. Orders are not confirmed until payment is received and you receive an email confirmation.
4. Pricing and Payments
All prices are listed in USD and are subject to change without notice. Prices do not include shipping or taxes unless specified. By placing an order, you agree to provide accurate and up-to-date billing, shipping, and payment information.
5. Shipping and Risk of Loss
We currently ship within the United States only. Shipping times are estimates and may vary. Once your order is handed off to the carrier, we are not responsible for delays, damages, or lost items during transit.
6. Returns and Refunds
Our refund and return policy can be found here. By placing an order, you agree to the terms outlined in that policy.
7. Intellectual Property
All content on this website—including product names, designs, images, descriptions, and branding—is the property of Lore & Lumen and may not be used without written permission.
8. Prohibited Use
You agree not to use the site or its content for any unlawful purpose, to violate intellectual property rights, or to interfere with the site’s functionality. We reserve the right to restrict or terminate your access if you violate these terms.
9. Limitation of Liability
By purchasing and using Lore & Lumen products, you agree to use them responsibly and in accordance with all provided instructions and warnings. Lore & Lumen is not responsible for any damage, injury, or loss resulting from the misuse, negligence, or unintended use of our products.
You agree to indemnify and hold Lore & Lumen harmless from any claims, damages, or liabilities arising from the use or misuse of any product, including incidental or consequential damages or third-party claims related to candle use.
10. Privacy
Your personal information is collected only as necessary to process your order or with your consent. You can review our Privacy Policy for more details.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of those changes.
12. Contact Us
If you have questions about these Terms of Service, contact us at:
Email: hello@loreandlumen.com
Website: https://loreandlumen.com